Hamilton Apps
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Visitor reception: secure access to your buildings

A poorly identified visitor, a lost badge or an untracked contractor can quickly become a site-security risk. On sensitive sites, every access event must be identifiable, traceable and easy to retrieve, with a security register kept up to date in line with applicable obligations.

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SECURING VISITOR RECEPTION

Approximately 1,500 vital sites in France

including factories, data centres and administrative buildings, are operated by organisations essential to national continuity (SGDSN).
  1. 01

    26%

    of businesses cite external or internal theft as the main threat behind their physical-security strategy (Securitas Technology).

  2. 02

    EUR 15,000

    estimated average cost of one physical-security incident

  3. 03

    6 months

    to review procedures and keep the security register current as part of site-safety obligations

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DESIGNED TO SECURE EVERY SITE

Five actions to strengthen identity checks and access security.

Security starts before reception, with reliable identity verification, controlled badge issuance and rights adapted by zone. Everything is managed in one interface, integrated with your SSO, LDAP or SAML setup, with no custom development and no extra accounts.

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Day to day

  • Badge creation in a few clicks

    Photo, validity period and authorised zones are defined at creation time, with no specialist printer required.

  • SSO, LDAP and SAML integration

    No extra accounts to create and no manual synchronisation of permissions.

  • Immediate badge deactivation

    A lost or stolen badge can be disabled remotely in one action, without waiting for replacement.

  • Host notification on visitor arrival

    The host receives an alert on mobile as soon as their visitor checks in at reception.

  • Traceability of every visit

    Every timestamped entry and exit remains available for checks or internal audits.

Visitor passing through an entrance turnstile with a badge

Security for sensitive sites: identity checks and access traceability

On sensitive sites, security depends both on controlling access and on being able to reconstruct every event. Hamilton Apps helps you prepare visits in advance, validate authorisations and keep a reliable history of incidents and actions:

  • Pre-arrival visit validation: apply control workflows before visitors and contractors arrive.

  • Real-time visitor tracking: monitor visits in progress, pending and completed.

  • Incident management: centralise reported events and corrective actions.

  • Follow-through to resolution: keep a clear view of outstanding tasks and progress.

Why choose Hamilton Apps to secure your buildings

On sensitive sites, every access event matters. Hamilton Apps strengthens control over high-risk zones and provides full traceability for security and safety events.

Visitor reception validation workflow

Event traceability: raise security levels across your sites

Every security event remains logged and accessible over time: denied access, deactivated badge, reported incident or follow-up action. This history supports incident analysis, audits and compliance monitoring.

All information is centralised in one environment, making retrieval easier during checks. IT teams gain a shared view of security events and can identify recurring incidents to improve procedures.

Visitor escorted to a secured area using a badge

Secure visitor reception without making the journey more complex

On sensitive sites, visitors must follow a controlled journey without unnecessary friction. Checks happen at the right moment with the right data, so each stage is secured without overloading the experience.

The objective is to keep reception smooth while meeting the requirements of sensitive zones and higher-risk profiles. Visitors know what to do, hosts retain visibility, and reception teams avoid improvised checks.

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Security officer monitoring CCTV feeds

Secure reception and improve site-wide security

When a security incident occurs, every minute counts. Events, instructions and actions are centralised so teams can respond quickly and track the situation through to resolution.

This visibility improves coordination, helps identify recurring incidents and strengthens building security day to day. It also complements existing controls for identity checks, badge issuance and visitor reception.

For IT, this continuity provides one coherent view across access, security events and remediation actions without multiplying tracking tools.

Related features

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FAQ

Frequently asked questions

Cannot find the answer you need?

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How does meeting room booking software prevent double bookings?

All rooms share a single reference calendar that is updated in real time. If someone requests a time slot that is already booked, the request is declined or flagged to the organiser, who is shown similar rooms available at the same time.

Does the software integrate with Outlook and Teams?

Yes. You can add a room directly from an Outlook or Teams invitation without entering the details twice. It appears in every participant's calendar, the video meeting link is added automatically, and any changes or cancellations are synchronised both ways.

How long does it take to deploy a meeting room booking system?

The timeline depends on the number of sites and rooms, as well as the integrations you need. We provide a tailored estimate during the demonstration once we understand the scope of your project.

Can I book a room from a mobile or a tablet outside the room?

Yes. You can book from a computer, mobile or tablet installed at the room entrance. The on-site display shows the room's current status and lets you book the next time slot in seconds.

What happens if someone does not turn up for a booked room?

An unconfirmed booking can be released automatically after a period that you define. The room then becomes available to other teams, while the rate of unattended bookings remains visible in your occupancy analytics.

How can I see Outlook and Teams synchronisation and conflict alerts working with my rooms?

Request a demonstration and we will recreate the journey using a representative selection of your sites and rooms, including Microsoft 365 synchronisation.

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